Incident Desk is designed with users in mind. This means it’s intuitive to use and offers vital at-a-glance information to help mangers make informed real-time – and longer-term – decisions.
- Real-time GPS heat maps
- End-to-end SMS and email management
- Roll-up / drill down reporting
- Real-time statistical analysis
- Offline caching
- Unlimited service requests across multiple regions, cities and buildings.