Mobile Devices

Incident Desk frees managers from their desks – keeping them informed and in control, no matter where they go. That’s because Incident Desk uses mobile device applications and mobile device location recognition to display, add, update and manage incidents.


  • Simple touch screen functionality and a Wizard enables managers to filter, arrange, add photos and monitor service provider updates.
  • Incidents can be seen or logged at the exact location using maps, GPS coordinates or geo-fencing functions.
  • If a geo-fenced site has additional sub-locations, such as buildings, floors and rooms on a premises, the app will indicate that additional sub-locations are present and activate.
  • An input Wizard enables users to easily choose the relevant place where the incident occurred or where an issue exists.