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National Oceanography Centre takes control of site management with Solution House

The National Oceanography Centre (NOC) has deployed a unique software solution from software development specialist Solution House to improve and automate its site and facility management, eliminating manual incident reports and introducing mobile incident management for security and maintenance staff.

Developed in South Africa and distributed by Solution House UK, Incident Desk is a universal incident and service request sourcing, routing and management engine that provides site and facility managers with advanced functionality for recording, tracking, visualising, alerting, escalating and reporting on any number of site-related incidents, from infrastructure repair, scheduled service checks, intrusion alerts, criminal incidents and more

NOC is the UK’s largest institution for integrated sea level science, coastal and deep ocean research and technology development. Together with its partners, NOC confronts key scientific challenges such as sea level change, the oceans’ role in climate change, predicting and simulating the behaviour of the oceans through computer modelling, development, the future of the Arctic Ocean and long-term monitoring technologies.

Friday, 05 August 2016 09:54