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Software helps report incidents in CT's CIDs

Residents living and working in Cape Town's progressive city improvement districts (CIDs) have been boosted by the introduction of new software that promises to improve security and overall maintenance services.

CIDs are demarcated management zones or special rates area (SRA) approved by the City of Cape Town, where the majority of property owners (business and residential) contribute a nominal additional fee for top-up value-add services like security patrols and urban maintenance.

The majority of Cape Town's major CIDs – namely Groote Schuur, Claremont, Wynberg, Voortrekker Road, Observatory and Woodstock – are now managed by protective services company Securitas using locally-developed incident management software called Incident Desk from Cape Town-based software company Solution House.

Friday, 18 November 2016 13:50