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The Company Behind Incident Desk

Incident Desk is owned, managed and supported by Solution House and Dynamic Technology Holdings. This group comprises over 700 members of staff and services more than 200 clients in the United Kingdom, Europe and Africa.

Incubated, designed, crafted and refined in Cape Town over the last seven years, Incident Desk software has been built on modern, scalable technologies and enjoys full support from a team located in Cape Town and London.

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What We Do

Using the Incident Desk software framework, our solution offers rapid development and deployment of service request solutions and associated smart phone apps. Our expertise and specialist skills provide solutions for:

  • Unlimited service requests across multiple installations
  • Mobile device integration and application deployment
  • Dashboard and trending statistical analysis
  • Global, multi-tenanted clients

Our framework was developed for the modern, multi-faceted management company, and caters for various industries. It is built on open source components and is delivered via the cloud.

Our Vision & Mission

To be the world leader and innovator in global service request and incident management solutions.